Success Stories
We have worked in the grant-funded sector for over a decade with the Government, local councils and authorities, and have an unrivalled reputation of securing free funding or our customers.
The HEART team has a proven track record to deliver real results to thousands of happy customers. You can read some of our Case Studies below.
Success Stories to warm your HEART
By helping families save money, reduce their carbon footprint, and stay warm, HEART, the Home Energy Assessment and Retrofit Team, is playing a crucial role in creating a more sustainable future for everyone.
Below is a small selection of the success stories we have received from the residents we have helped.
Success Story for Dormers Wells Lane, UB1 3JA
Secured funding for Replacement Boiler and Heating System Tune-Up (HST), WB 2000 Combi-Boiler, New Programmer, CO2 Alarm, Filling Loop, Scale Reducer and Combi-Save and 5 x Radbots.
Customer Feedback:
Outstanding, reliable, skilled, efficient, excellent Comms – They Care!
Louis came to install a new boiler. I can’t rate him high enough, he was friendly, professional, respectful, efficient, knowledgeable, clearly experienced, worked quickly, and reliable. He explained everything clearly, and I found the communication from Louis and the company was First Class.
I had text messages to say when they were coming, and I could track them, and on both days Louis was on time, if not a few minutes early, but he waited respectfully outside in his van so he wasn’t too early. The boiler couldn’t quite be finished on the first day, but Louis reassured me that it would be sorted very quickly, and sure enough Louis returned with Greg at 8am on the dot the next morning to finish the job, so me and my children weren’t left without heating and hot water.
I can honestly say that Louis and Greg were both exceptional and skilled; they both knew exactly what they were doing, and worked with precision, care, respect, efficiency and experience. The job was so neat, and I am thrilled. They really cared about the job they were doing, and they cared that we had a working boiler. Louis tidied up after himself, and the rubbish was left neatly outside my house, and Louis said that this would be collected in a couple of days, and sure enough, it was. Me and my two young children had not had heating or hot water for 11 months. To have a new boiler now installed so wonderfully is incredible. I can’t really put into words how grateful I am to Louis, Greg and HEART.
Thank you, thank you, thank you!
Success Story for Smallcuts Avenue, PO10 8PH
Secured funding for 14 panel Solar PV system (JA 405 Solar Panel), Sunsynk Inverter 3.6kw and Pylon US5000 Battery.
Customer Feedback:
Thank you to everyone at HEART!
Firstly I would like to thank HEART for putting me forward for solar panels. I asked if someone could come to speak to me about the panels as I had heard lots of different things about solar panels.
The man came and was really helpful, and once I had agreed to have the panels everything was done and dusted in just over a week.
The people that installed everything were so polite, friendly and were really tidy workers, they worked really hard all day.
I am truly pleased with the result
Success Story for Puffin Walk, PO8 9XW
Secured funding for Replacement Boiler and HST – Alpha Evoke 28 Combi-Boiler, New Controllers, CO2 Alarm, TRVS, Magnetic Filter, Magnetic Scale Inhibitor and TRVS.
Customer Feedback:
Very Professional and Informative!
After reading the positive reviews online, I contacted HEART in the hope that they could fix my broken boiler and reduce my rising fuel bills.
They completed all the necessary checks, did all of the paperwork and told me that I was eligible for not just one, but two funding iniatives!
I am throughly pleased with their level of service, customer care and all of the upgrades that have been installed.
I can’t thank them enough!
Success Story for Madingley, RG12 7TF
Secured funding for 8KW Samsung Air Source Heat Pump (ASHP), 5 x Radiator Heating System, 12 x Panel Solar PV System (JA 405 Solar Panels) and Sunsynk 3.6KW Inverter.
Customer Feedback:
Just Amazing!
After contacting them, they told me that they could help to get my fuel bills lower and they let me make all of the decisions myself, without pressure.
When you tell anyone about what they are offering, people will tell you that it is a scam. But, it really is not, and you are getting all this package and yet you don’t have to pay for it. It’s Amazing!
Success Story for The Quadrant, HP13 6TU
Secured funding for Replacement Boiler and HST – WB 2000, New Programmer, CO2 Alarm, Filling Loop, Scale Reducer, Combi-Save and 5 x Radbots.
Customer Feedback:
Absolutely Fabulous Team!
Very attentive from start to finish. Can’t thank Gary and the team enough. Fantastic workmanship.
Highly recommend!
Start Saving Today
No one should have to choose between staying warm and keeping their bills manageable.
With HEART, you don’t have to!
In a time of rising energy costs and environmental concerns, HEART’s mission is more important than ever.
By helping families save money, reduce their carbon footprint, and stay warm, HEART, the Home Energy Assessment and Retrofit Team is playing a crucial role in creating a more sustainable and equitable future for everyone.
Click below to see if you’re eligible.